For restaurant & café groups
What Ennyn looks like for a restaurant group.
A 2–6 location restaurant or café group. High-turnover staff, social-brand essential, location-based ops. Here's the concrete shape.
The stack you already run on.
Nothing in here is news to you. These are the tools your group pays for today.
Restaurant operations
- Toast or Square for POS and system of record
- Resy or OpenTable for reservations
- DoorDash, Uber Eats, ChowNow for third-party orders
- Inventory and 86 tracking
People, business, brand & pipeline
- Gusto for payroll (heavy turnover, tip pools)
- QuickBooks for accounting
- Instagram, TikTok, Yelp for brand and pipeline
- Indeed for hiring; staff schedule via 7shifts or HotSchedules
- Workspace or Microsoft 365 for email
Ennyn doesn't replace any of this. We close the seams between them.
The three loops where the money lives.
The restaurant business resolves cleanly onto a Fill-the-seats loop, an Earn-the-next-visit loop, and a Run-the-service loop. Each has a hard dollar metric. Each has seams Ennyn closes.
Loop 01 · Acquisition
Fill the seats
Discovery (Instagram, Yelp, Google) → reservation or walk-in → covered table. Cover counts are the daily clock.
Metric: covers per shift · social-driven reservations
A 3-location café group at ~$2M annual revenue. 10% lift in social-driven reservations ≈ $60K/year on a high-margin daypart.
Loop 02 · Satisfaction
Earn the next visit
Service quality → post-visit review → repeat customer → loyalty-program enrollment. Reviews compound or punish you weekly.
Metric: 5-star review rate · repeat-visit %
2pt rebook-rate improvement across three locations ≈ $45K/year, plus the slower-burn local-SEO compounding.
Loop 03 · Steady state
Run the service
Daily staffing → inventory and 86 list → POS reconciliation → tip-pool calc → next-day prep. Multi-location magnifies every step.
Metric: labor cost as % of revenue · food cost %
2 hours/manager/day saved across 3 managers × 300 days × $40/hr ≈ $72K/year in management time recovered.
Where we'd start.
Most engagements begin with one seam, one operator, one falsifiable workflow. For restaurant groups, the turnover rate makes one of these two the first stop.
- S1
New server → Toast + cert provisioned
Hired in Gusto → Toast clock-in account, schedule slot, food-safety cert kicked off and tracked, alcohol-service cert verified if applicable, intro to floor managers, first-shift plan. Today: 2–3 day staggered setup, with cert documentation drifting. The agent does the bridge; the human approves the floor access. Fastest clean win — especially at the turnover rate restaurants run.
- S2
Server / shift performance → coaching & staffing
Per-server: covers handled, avg ticket, tip %, void rate, customer feedback from Toast and POS → coaching nudges + shift-assignment optimization + GM digest. Bridges service-performance data to staffing decisions Gusto can't see. The genuine whitespace.
- S3
Tip-pool reconciliation across shifts
Pulled from Toast per shift → allocated by role and tip-share rules → reconciled against the pay period in Gusto → tip-credit calculations verified. Compliance-critical (wage and tip-credit exposure is unforgiving). Today the GM does it by hand on Sunday — and gets it wrong often enough to matter. One of the gnarliest governance seams in SMB.
Then we extend. Daily sales → next-day reorder and 86 list updates, Instagram → reservation conversion with per-location attribution, new-location ramp-up checklist, and review monitoring across Yelp / Google / Resy with branded response drafting.
We don't sell a platform. We deliver a working orchestration, scoped to your actual stack, in days. Tip-pool reconciliation and food-safety certification tracking stay human-approved by design — wage and licensing exposure is unforgiving.